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Perspectives 360°
Feedback Survey
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Perspectives™ 360º
Assessment is a 68-item, research-based 360º survey feedback
tool. This instrument rates managers, professional and
technical staff members on 17 key competencies
(see below). Ratings are typically made by the person’s
manager, peers, themselves, and three to five subordinates. Perspectives can be used
alone or in conjunction with the Managerial Assessment of Proficiency Program™, and
Managing to Excel
training modules for a broad-based
organization development intervention. |
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Here's how Perspectives™
Works |
Perspectives™ Measures |
(1) The
person being assessed selects raters, providing each an
internet address, diskette or paper and pencil instrument, a
response sheet for computer scoring, and a return envelope.
(2) Training House tallies the returns and generates a bar
graph showing the ratings assigned by the three categories
on each of the 12 competencies.
(3) Each person being assessed then selects the
competencies to be improved and prepares an Individual
Development Plan (IDP), drawing ideas from a recommended
list of development actions.
(4) Participants share their IDPs with their managers .
They agree on actions and a timetable for development. |
Administrative: Managing Your Job
Time
Management and Prioritizing
Setting Goals and Standards
Planning and Scheduling Work |
Supervisory: Building the Team
Training,
Coaching & Delegating
Appraising People Performance
Disciplining & Counseling |
Communication: Relating to
Others
Listening &
Organizing
Giving Clear Information
Getting Unbiased Information |
Cognitive: Thinking Clearly
Identifying &
Solving Problems
Making Decisions, Weighing Risk
Thinking Clearly & Analytically
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Leading Others
Action
orientation
Flexibility
Influencing
Change Management
Customer Focus |
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