Management & Leadership Profile (MLP)-Team Leadership Profile (TEP) 360° Feedback

The Management & Leadership Profile and The Team Effectiveness Profile are powerful survey feedback tools for improving leadership, organization, and team results. Both are 360 degree assessments based on the Work Flow Process Model, which helps users easily relate it to their work world. This makes for clear "face validity" and quick acceptance of relevance.

All actions focus on Customers and Mission. Six process phases guide work management, and leadership, to satisfy customer’s needs and achieve the organization’s mission. The outer circle of the model emphasizes the Continuous Improvement Cycle. The model is a "roadmap" for developing organizations, individuals or teams.

The MLP and TEP are currently only available
in paper and pencil format.

Two 360 Degree Assessments

The Management & Leadership Profile (MLP)

MLP is a 119 question questionnaire. It is completed by a manager or supervisor, his/her boss, direct reports, peers and others. It provides clear, believable feedback on their current behavior compared to the behavior others expect, in fifteen critical dimensions.

The Team effectiveness Profile (TEP)

TEP is an 87 question inventory measuring team effectiveness. The TEP is completed by team members, team leaders, the team coach, key stakeholders and customers. It also measures present and expected behavior along fifteen critical dimensions.

The competencies measured in each assessment:

Work Flow Process Phase	Managers/Leaders (MLP)	Teams (TEP)
Clarity of Purpose	Goals Communications	Goals Communications
Planning and Problem Avoidance	Planning Involvement Decision Making	Planning Involvement Decision Making Innovation/Risk
Task Accomplishment	Competence Motivation Work Facilitation	Competence Motivation Values Quality
Providing Feedback	Feedback	Feedback
Exercising Control	Managing Performance Delegation Accountability	Control Delegation
Individual and Team Relations	Linking Teamwork Relationships	Linking Teamwork

Feedback Reports:

The individual or team being assessed receives a comprehensive multi-color report presenting "gaps" between the present ("is") and expected ("should") behavior to focus attention on strengths and development needs. Assessments can be repeated to track progress over time. Reports can be printed to show up to four assessments done at different times for easy comparison. Each report has four sections:

Top Strengths & Improvement Areas This section lists five dimensions with the smallest gaps ("best") and five with the largest ("worst") for each type of respondent - such as boss, peers and direct reports for managers, and coach, team members and stakeholders for teams.

Summary By Category (Dimensions) This section summarizes the feedback from each type of respondent for the fifteen dimensions, providing a comprehensive view.

Item Analysis This section reports respondent’s ratings for each question making up a dimension’s score, giving a detailed breakdown and feedback on specific behaviors.

Ten Highest Priority Issues The final section of the report is designed to help target energy on areas/behaviors needing the most attention.

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